Concept

Connecting Before Correcting

Establishing genuine connection with a person before making a request or giving direction, so the other person feels seen as a full individual rather than an object to extract compliance from, which forms the bridge that enables cooperation.

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Concept

Connecting Before Correcting

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Related Concepts1

Transcript mentions

  • There's a kind of an associated concept you talk about which is around connecting before correcting which uh reminds me of radical cander a little bit of just this idea of challenge directly but care deeply. Talk a bit about this concept…