Concept

Product as Teaching Tool

B2B software doesn't just solve problems but teaches users how to work

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100%

Concept

Product as Teaching Tool

2 visible of 2 connections

8 nodes · 7 connectionsBookConceptEpisodeFrameworkPersonLarger = more connections+ Expand · − Collapse (double-click)Drag a node to pull its neighbors along

Related Concepts1

Double Triangle

Related Frameworks3

10% Rule
Extreme Prototyping
Ask Five Whys

Related Practices5

Act like you already work there
Feel bad the same way customers feel bad
Get to specific person behind requests
Treat deadlines as P0 problems
Build backlog of understanding

Transcript mentions

Nan Yu 00:13:50
… a question I imagine is in everyone's mind is what do you do with this first very ugly V1... not ugly, not fully ready, first version.

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Concept

Product as Teaching Tool

B2B software doesn't just solve problems but teaches users how to work

Related Concepts1

Double Triangle

Related Frameworks3

10% Rule
Extreme Prototyping
Ask Five Whys

Related Practices5

Act like you already work there
Feel bad the same way customers feel bad
Get to specific person behind requests
Treat deadlines as P0 problems
Build backlog of understanding

Transcript mentions

Nan Yu 00:13:50
… a question I imagine is in everyone's mind is what do you do with this first very ugly V1... not ugly, not fully ready, first version.