Episode

We replaced our sales team with 20 AI agents—here’s what happened next | Jason Lemkin (SaaStr)

Jason Lemkin, founder and CEO of SaaStr, discusses how he replaced his roughly 10-person sales team with 1.2 humans and 20 AI agents while maintaining similar business performance. He covers how the agents were trained and deployed for support, outbound, inbound qualification, and sponsorship sales, why SDR and lead-qualification roles will largely disappear, and what founders and salespeople should do to stay valuable as AI reshapes go-to-market work.