Episode

The 10 traits of great PMs, AI, and Slack’s approach to product | Noah Weiss (Slack, Google)

Noah Weiss, chief product officer at Slack, discusses working with opinionated founders, using "complaint-storms" and customer love sprints to keep teams close to users, and how Slack diagnosed and reversed a 2019 plateau in its self-service business. He also runs through his "10 traits of great product managers" framework, covering execution, impact, decision-making, writing, and data fluency, plus how Slack thinks about AI and competitors like Microsoft Teams and Discord.