Episode

Why Uber’s CPO delivers food on weekends | Sachin Kansal

Sachin Kansal, chief product officer at Uber, discusses his extensive personal dog fooding as a driver and Uber Eats courier, why he pushes a ship-ship-ship mentality to cut decision cycle time, and how Uber operationalizes empathy through fixit OKRs, dog-fooding weeks, and product reviews. He also covers Uber's hybrid human-and-autonomous-vehicle network strategy, the company's shift toward profitability and efficiency, gut-driven bets like taxis and teen rides, and career advice for early product managers to prioritize shipping speed.