Practice
Making Employees Feel Heard
Using reflective listening and acknowledging unexpressed emotions to enhance communication.
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Practice
Making Employees Feel Heard
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Context
management
Related Frameworks2
Transcript mentions
Second, if I want to make you feel more heard, I ask you to say it verbally and then I repeat it back to you. "Lenny, I think what I heard you say is...
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Practice
Making Employees Feel Heard
Using reflective listening and acknowledging unexpressed emotions to enhance communication.
Context
management
Related Frameworks2
Transcript mentions
Second, if I want to make you feel more heard, I ask you to say it verbally and then I repeat it back to you. "Lenny, I think what I heard you say is...