Practice
Watch customers use the product firsthand
Engagement with researchers and direct observation to understand customer needs better.
Watch customers use the product firsthand
1 visible of 1 connections
Context
Related Concepts5
Related Frameworks1
Transcript mentions
When you take a new role, become best friends with a researcher, and spend time watching customers use the product firsthand because what they maybe report on or are trying to do a study about might be very different from what you observe,…
Practice
Watch customers use the product firsthand
Engagement with researchers and direct observation to understand customer needs better.
Context
Related Concepts5
Related Frameworks1
Transcript mentions
When you take a new role, become best friends with a researcher, and spend time watching customers use the product firsthand because what they maybe report on or are trying to do a study about might be very different from what you observe,…