Concept
Divine Discontent
The idea that customer expectations rise with each improvement, necessitating continuous enhancements to maintain satisfaction.
Divine Discontent
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Transcript mentions
… and I think then you layer on another concept like the, Bezos used the term divine discontent. The line actually moves because once people are familiar with a piece of software or the way a feature is implemented or something like that,…
Concept
Divine Discontent
The idea that customer expectations rise with each improvement, necessitating continuous enhancements to maintain satisfaction.
Related Concepts1
Related Frameworks1
Related Practices4
Ask about this concept
Transcript mentions
… and I think then you layer on another concept like the, Bezos used the term divine discontent. The line actually moves because once people are familiar with a piece of software or the way a feature is implemented or something like that,…