Concept
Friction as a Product Feature
The notion that not all friction in a user experience should be eliminated; sometimes it can facilitate better comprehension.
Friction as a Product Feature
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Related Concepts1
Related Frameworks1
Related Practices4
Transcript mentions
… else I heard that you often espouse, which is counterintuitive to a lot of people is about friction, friction in the product experience. That friction is actually often a good thing.
Concept
Friction as a Product Feature
The notion that not all friction in a user experience should be eliminated; sometimes it can facilitate better comprehension.
Related Concepts1
Related Frameworks1
Related Practices4
Transcript mentions
… else I heard that you often espouse, which is counterintuitive to a lot of people is about friction, friction in the product experience. That friction is actually often a good thing.