Episode

Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles

Geoff Charles, VP of Product at Ramp, explains how the fastest-growing SaaS company in history operationalizes velocity through single-threaded small teams, minimal planning and OKRs, context over control, and shielding teams from distraction and bureaucracy. He describes hiring for first-principles thinking and hunger over experience, having support report into product, using written thinking to solve scaling problems, and treating burnout as a symptom of low-impact work rather than long hours.