Episode

The ultimate guide to product operations | Melissa Perri and Denise Tilles

Melissa Perri and Denise Tilles discuss the emerging role of product operations, which has grown from nearly non-existent to being present in about half of scaling tech companies. They explain how product ops functions across three pillars - business data insights, customer market insights, and process/practices - to help product managers focus on strategic work by taking over operational tasks like data analysis, research coordination, and process standardization.