Concept

Research Ops

Operationalizing user research processes, participant databases, and research toolkits

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Concept

Research Ops

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  • … On the other side, so this didn't fall under product operations at the time, but like I said, Jen Cardello was doing research ops there and leading this team around the user insights. She got the participant database out.

  • … (00:55:27): With the user and market insights person too, there's not a ton of people out there doing this, but there is a little research ops movement out there that I think could be really valuable here. So Jen Cardello, who is our…