Practice
Customer Listening
Process of gathering insights from customer feedback across various channels.
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Practice
Customer Listening
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Context
management
Related Concepts8
Related Frameworks3
Transcript mentions
… But there's a third thing that I like to talk about, which is customer listening. In fact, I'm going to talk about this at industry in October, the PM Conference.
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Practice
Customer Listening
Process of gathering insights from customer feedback across various channels.
Context
management
Related Concepts8
Related Frameworks3
Transcript mentions
… But there's a third thing that I like to talk about, which is customer listening. In fact, I'm going to talk about this at industry in October, the PM Conference.