Practice
Direct customer communication
Product owners maintain direct channels to customers rather than delegating research
Direct customer communication
1 visible of 1 connections
Context
Episodes1
Transcript mentions
For me, it was very important to build this direct connection to customers because when you delegate such an important thing as customer research and collecting their feedback to someone, you will get a refined filtered version. You won't…
Practice
Direct customer communication
Product owners maintain direct channels to customers rather than delegating research
Context
Episodes1
Transcript mentions
For me, it was very important to build this direct connection to customers because when you delegate such an important thing as customer research and collecting their feedback to someone, you will get a refined filtered version. You won't…