Practice
Prepare for difficult conversations
Start conversations by warning the person that it's going to be difficult to manage emotional reactions.
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Practice
Prepare for difficult conversations
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Context
management
Related Concepts4
Related Frameworks3
Transcript mentions
Whenever I have a difficult conversation I start it off, hey, this is going to be a difficult conversation. I want you to take a few seconds and prepare yourself.
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Practice
Prepare for difficult conversations
Start conversations by warning the person that it's going to be difficult to manage emotional reactions.
Context
management
Related Concepts4
Related Frameworks3
Transcript mentions
Whenever I have a difficult conversation I start it off, hey, this is going to be a difficult conversation. I want you to take a few seconds and prepare yourself.