Practice
Use a pen to take notes
Write down customers' words during discussions to show engagement.
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Practice
Use a pen to take notes
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Context
meetings
Episodes1
Related Concepts5
Related Frameworks2
Transcript mentions
And by the way, this is a place where you probably still want to remember to use a pen because you actually want them to see you writing down their words, because that means, "Okay, he's listening. "
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Practice
Use a pen to take notes
Write down customers' words during discussions to show engagement.
Context
meetings
Episodes1
Related Concepts5
Related Frameworks2
Transcript mentions
And by the way, this is a place where you probably still want to remember to use a pen because you actually want them to see you writing down their words, because that means, "Okay, he's listening. "