Concept
Hybrid Sales-Self-Service Journey
Allowing customers to move between self-service and sales-assisted paths
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Concept
Hybrid Sales-Self-Service Journey
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Transcript mentions
And so a lot of that has been building into the self-service journey over to sales and then from sales into self-service. That's broken a lot of metrics in the business.
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Concept
Hybrid Sales-Self-Service Journey
Allowing customers to move between self-service and sales-assisted paths
Related Concepts1
Related Frameworks2
Related Practices5
Ask about this concept
Transcript mentions
And so a lot of that has been building into the self-service journey over to sales and then from sales into self-service. That's broken a lot of metrics in the business.