Episode

How to build your product team from scratch, attract top product talent, go multi-product, and more

Rohini Pandhi, product leader at Mercury and previously seven years at Square/Block, discusses when and how to hire a company's first product managers, building a PM career ladder and interview process, and the pioneer/settler/city-planner framework for matching PM types to product maturity. She also covers advocating for quality and craft in unsexy fintech products, and how Mercury organizationally isolates new product lines like Bill Pay and invoicing to help them grow into full businesses.