Framework
Delight Model
A four-step process for building delightful products: identify users' functional and emotional motivators, convert those motivators into product opportunities, design solutions that address them, and validate the solutions against a checklist covering business impact, feasibility, familiarity, and inclusion.
Delight Model
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Related Concepts7
Related Practices5
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Transcript mentions
… So that's why I came with this concept of how can I make this actionable and I created the delight model. It's very simple.
Framework
Delight Model
A four-step process for building delightful products: identify users' functional and emotional motivators, convert those motivators into product opportunities, design solutions that address them, and validate the solutions against a checklist covering business impact, feasibility, familiarity, and inclusion.
Related Concepts7
Related Practices5
Ask about this framework
Transcript mentions
… So that's why I came with this concept of how can I make this actionable and I created the delight model. It's very simple.