Practice

Ask customers about the shift

Interview customers about how they see the old game to new game transition to get validation and language

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Practice

Ask customers about the shift

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Context

interviews

Transcript mentions

  • Andy Raskin00:53:34

    And so then two things happen. One is I ask the team to start interviewing customers about how they see this shift and sometimes the customers will literally give us the words and that can be helpful in sort of aligning if we have…