Practice
Include a support manager in pre-launch design reviews
Have someone who has fielded thousands of customer conversations review a feature before it ships, since they can catch usability problems designers and engineers miss.
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Practice
Include a support manager in pre-launch design reviews
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Context
meetings
Related Frameworks3
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Practice
Include a support manager in pre-launch design reviews
Have someone who has fielded thousands of customer conversations review a feature before it ships, since they can catch usability problems designers and engineers miss.
Context
meetings
Related Frameworks3