Practice
Manual Onboarding
A practice of providing one-on-one onboarding to ensure user engagement.
Manual Onboarding
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Context
Related Concepts5
Related Frameworks2
Transcript mentions
… To answer your question, at peak we had about 20 people doing manual onboarding.
I think the reason to stop is that there will always be certain personality types who do not want to go through a one-on-one onboarding. At a certain point those people will become very important, and you'll need to be ready with a…
Practice
Manual Onboarding
A practice of providing one-on-one onboarding to ensure user engagement.
Context
Related Concepts5
Related Frameworks2
Transcript mentions
… To answer your question, at peak we had about 20 people doing manual onboarding.
I think the reason to stop is that there will always be certain personality types who do not want to go through a one-on-one onboarding. At a certain point those people will become very important, and you'll need to be ready with a…