Practice
Observe what customers do, not just what they say
Prioritize watching real user behavior over reading AI-summarized interview transcripts, since people often don't accurately report their own motivations.
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Practice
Observe what customers do, not just what they say
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personal
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Practice
Observe what customers do, not just what they say
Prioritize watching real user behavior over reading AI-summarized interview transcripts, since people often don't accurately report their own motivations.
Context
personal
Related Frameworks3