Practice
Randomize survey answer order
Randomizing the order of multiple-choice options in a churn survey prevents position bias, where respondents disproportionately pick whichever option appears first.
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Practice
Randomize survey answer order
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Context
customer research
Related Concepts10
Transcript mentions
… randomized the list so everyone saw a different order of the list and now all the items were picked equally
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Practice
Randomize survey answer order
Randomizing the order of multiple-choice options in a churn survey prevents position bias, where respondents disproportionately pick whichever option appears first.
Context
customer research
Related Concepts10
Transcript mentions
… randomized the list so everyone saw a different order of the list and now all the items were picked equally