Concept
Outcome-Based Pricing
A pricing approach where price is tied to the value or outcomes a customer receives rather than to cost, competitor benchmarks, or arbitrary guesses.
Outcome-Based Pricing
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… Also, he's a huge fan of outcome-based pricing, which is what you're describing here, where you pay for an outcome. So, you guys are in the magic quadrant of his pricing advice.
Yeah, I'll start with the example and then I'll broaden it. So at Sierra, we help companies make customer facing AI agents primarily for customer service, but more broadly, for customer experience.
… That's the outcome-based pricing model where you have great autonomy and great attribution. And here is where I think AI can be really magical.
- Madhavan RamanujamSource summary
Consider outcome-based models during downturns.
Concept
Outcome-Based Pricing
A pricing approach where price is tied to the value or outcomes a customer receives rather than to cost, competitor benchmarks, or arbitrary guesses.
Related Concepts5
Related Frameworks13
Related Practices40
Ask about this concept
Transcript mentions
… Also, he's a huge fan of outcome-based pricing, which is what you're describing here, where you pay for an outcome. So, you guys are in the magic quadrant of his pricing advice.
Yeah, I'll start with the example and then I'll broaden it. So at Sierra, we help companies make customer facing AI agents primarily for customer service, but more broadly, for customer experience.
… That's the outcome-based pricing model where you have great autonomy and great attribution. And here is where I think AI can be really magical.
- Madhavan RamanujamSource summary
Consider outcome-based models during downturns.