Concept

Feedback Loops

Mechanisms that capture the outcome of an action and feed it back to improve future decisions or behavior.

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Concept

Feedback Loops

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Transcript mentions

Zevi Arnovitz 01:00:42
… because the feedback loop is so missing. No one ever tells you,
Nicole Forsgren 00:09:07
… Flow state is one of them, cognitive load is another, and then feedback loops are another. I think when you touch on this...
Hilary Gridley 00:16:21
… a key part of this is, this is going to help you stop just spiraling on thinking about what they think about you and gives you something to do that will change that. And then the other key point here is don't try to convince them…
Annie Duke 00:45:50
… at things that come from making it explicit, not just in terms of the increase in decision quality in the moment, but it actually allows you to close feedback loops much better. So that was one thing that I found quite surprising.
Carole Robin 00:53:50
So feedback is either constructive or complimentary. Constructive feedback is there's something you're doing that is problematic, and the purpose of it is let's move to a problem solving conversation like with Andy and me.
Kim Scott 00:45:46
A person takes a huge risk, especially if this person is your employee. A person takes a huge risk to give you critical feedback.
Lane Shackleton 00:38:51
The way gets used in code docs and the way I think other companies have made it a ritual is you'll have a feedback table and you'll write your feedback and then there'll just be a little select list and you can select between those four.…
Tim Holley 00:44:00
And so those are examples where really leaning into that habit loop framework has helped us understand, we've got a lot of this activity. How do we close the loop?
David Singleton 00:43:03
… If you have a mechanism to listen to users, get something in their hands quite quickly and then get their feedback on it to run it back through a feedback loop, you're very unlikely to go wrong. Especially if you put a lot of thought…
Teresa Torres 42:02
… We have really good feedback loops. And so, we can make decisions based on small experiments because we're going to continue to get bigger feedback loops and more reliable data over ti...

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Concept

Feedback Loops

Mechanisms that capture the outcome of an action and feed it back to improve future decisions or behavior.

Related Concepts14

Related Frameworks27

Related Practices67

Ask about this concept

Transcript mentions

Zevi Arnovitz 01:00:42
… because the feedback loop is so missing. No one ever tells you,
Nicole Forsgren 00:09:07
… Flow state is one of them, cognitive load is another, and then feedback loops are another. I think when you touch on this...
Hilary Gridley 00:16:21
… a key part of this is, this is going to help you stop just spiraling on thinking about what they think about you and gives you something to do that will change that. And then the other key point here is don't try to convince them…
Annie Duke 00:45:50
… at things that come from making it explicit, not just in terms of the increase in decision quality in the moment, but it actually allows you to close feedback loops much better. So that was one thing that I found quite surprising.
Carole Robin 00:53:50
So feedback is either constructive or complimentary. Constructive feedback is there's something you're doing that is problematic, and the purpose of it is let's move to a problem solving conversation like with Andy and me.
Kim Scott 00:45:46
A person takes a huge risk, especially if this person is your employee. A person takes a huge risk to give you critical feedback.
Lane Shackleton 00:38:51
The way gets used in code docs and the way I think other companies have made it a ritual is you'll have a feedback table and you'll write your feedback and then there'll just be a little select list and you can select between those four.…
Tim Holley 00:44:00
And so those are examples where really leaning into that habit loop framework has helped us understand, we've got a lot of this activity. How do we close the loop?
David Singleton 00:43:03
… If you have a mechanism to listen to users, get something in their hands quite quickly and then get their feedback on it to run it back through a feedback loop, you're very unlikely to go wrong. Especially if you put a lot of thought…
Teresa Torres 42:02
… We have really good feedback loops. And so, we can make decisions based on small experiments because we're going to continue to get bigger feedback loops and more reliable data over ti...