Episode

Merci Grace (ex-Head of Growth at Slack) on PLG, interviewing, storytelling, building a diverse team, hiring salespeople, building a growth team, and much more

Merci Grace, former head of growth at Slack and current founder, discusses her journey from game design to product-led growth, sharing insights on building successful onboarding experiences, growth strategies, and team building. She covers Slack's early innovation in product-led growth, common mistakes companies make with onboarding (like carousels), the importance of finding naturally social users for viral growth, and practical advice on hiring, diversity, and when to transition from product-led to sales-driven motions.