Practice
Let teams own the decision to escalate
Give teams autonomy to decide whether an idea from a customer needs manager input, without penalizing them for acting on their own judgment.
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Practice
Let teams own the decision to escalate
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Context
management
Related Concepts7
Related Frameworks3
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Practice
Let teams own the decision to escalate
Give teams autonomy to decide whether an idea from a customer needs manager input, without penalizing them for acting on their own judgment.
Context
management
Related Concepts7
Related Frameworks3