Practice
Shift from asking what customer wants to recommending what they should do
Take burden of choice off customer by providing expert recommendations
Shift from asking what customer wants to recommending what they should do
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Context
Episodes1
Related Concepts9
Related Frameworks3
Transcript mentions
We have to, there's a time and place to offer options, and there's a time and place to narrow choices up. The simple guidance here for salespeople is that you've got to shift your posture from asking the customer what they want and just…
Practice
Shift from asking what customer wants to recommending what they should do
Take burden of choice off customer by providing expert recommendations
Context
Episodes1
Related Concepts9
Related Frameworks3
Transcript mentions
We have to, there's a time and place to offer options, and there's a time and place to narrow choices up. The simple guidance here for salespeople is that you've got to shift your posture from asking the customer what they want and just…