Concept

Customer Experience

Overall journey and interactions customers have with a product

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Concept

Customer Experience

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Transcript mentions

  • … thing I think is more enjoyable and probably the most important thing in the long-term is focusing on impact primarily to the customer experience but also to the business. I think there's that saying growth solves all problems.

  • … the beginning, it changed the way that I thought about marketing because it really made it obvious to not only me, of course, and to everybody, that customer experience layer, that marketers are so good at, has such an incredibly…