Concept

Retention vs. Conversion

The tension between keeping existing customers and acquiring new customers.

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Concept

Retention vs. Conversion

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Transcript mentions

  • … that thread a little bit more, I'm curious what you've seen as some of the bigger conversion wins on the buyer's side in terms of experiments you've run that have had some of the bigger impact.

  • … in this episode we cover three things, his growth competency model, which helps you hire and evaluate growth talent and also get a job as a growth person. We go deep into why onboarding is such an underappreciated growth lever and all of…