Practice
Customer Retention Focus
Shift best sales talent to customer success roles to retain customers during downturns.
Customer Retention Focus
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Context
Related Concepts5
Related Frameworks1
Transcript mentions
So given that that's the case, if you're a company that doesn't have a lot of customers and you're trying to go out to market and sell your product, you're in a lot of trouble. If you are a company that has a large customer base and you've…
Practice
Customer Retention Focus
Shift best sales talent to customer success roles to retain customers during downturns.
Context
Related Concepts5
Related Frameworks1
Transcript mentions
So given that that's the case, if you're a company that doesn't have a lot of customers and you're trying to go out to market and sell your product, you're in a lot of trouble. If you are a company that has a large customer base and you've…