Practice

Talk to users monthly during onboarding optimization

Schedule regular conversations with real users going through your onboarding flow

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Practice

Talk to users monthly during onboarding optimization

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Context

personal

Episodes1

Merci GraceMerci Grace (ex-Head of Growth at Slack) on PLG, interviewing, storytelling, building a diverse team, hiring salespeople, building a growth team, and much more

Related Concepts5

Related Frameworks1

Product-Led Growth (PLG)

Transcript mentions

Merci Grace00:29:33
So it's the product throughout the course of using the product you learn, you get onboarded to the value of it. Probably the clearest tools in which you can see this dynamic are things like to-do lists, where there will be an item on the…

🔧

Practice

Talk to users monthly during onboarding optimization

Schedule regular conversations with real users going through your onboarding flow

Context

personal

Episodes1

Merci GraceMerci Grace (ex-Head of Growth at Slack) on PLG, interviewing, storytelling, building a diverse team, hiring salespeople, building a growth team, and much more

Related Concepts5

Related Frameworks1

Product-Led Growth (PLG)

Transcript mentions

Merci Grace00:29:33
So it's the product throughout the course of using the product you learn, you get onboarded to the value of it. Probably the clearest tools in which you can see this dynamic are things like to-do lists, where there will be an item on the…