Practice

Raw customer feedback in Slack

Pipe unfiltered customer feedback into Slack channels for all team members to consume

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Practice

Raw customer feedback in Slack

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Context

management

Transcript mentions

  • Vijay30:15

    … of our sales engineers, Aaron, built this automation where he piped all these customer gaps that we got that were reported by our customer success and sales teams, piped that into Slack and just a feed. And what this created was this…