Framework
Five Whys
Root cause analysis technique used in engineering postmortems
Five Whys
5 visible of 5 connections
Episodes4
Related Concepts29
Related Practices35
Ask about this framework
Transcript mentions
… And so learning how to do five why's, go deep rather than immediately going into problem solving mode. If they ask a question, you respond often.
" They ask the five why's, and then they improve the product on their own. And I think that culture is just so important, and it just empowers all engineers and designers to think a PM a little bit, which I think takes a little bit of a…
… So for example, our engineering team at Figma, whenever we do a retro or postmortem, we do this thing called five why's. And it's the idea behind it, it's like, well, why did this happen, outage happen, okay, and why did that thing…
As it relates to five whys, it's more when something went wrong. But I do think we have a retro culture, [inaudible 00:22:24], where there's always opportunity to make things better.
… we sort of asked the five whys, we dug in to why people wanted this thing, and we found out that no one was actually delivering the roadmap in the timeframe that they were saying t...
Framework
Five Whys
Root cause analysis technique used in engineering postmortems
Episodes4
Related Concepts29
Related Practices35
Ask about this framework
Transcript mentions
… And so learning how to do five why's, go deep rather than immediately going into problem solving mode. If they ask a question, you respond often.
" They ask the five why's, and then they improve the product on their own. And I think that culture is just so important, and it just empowers all engineers and designers to think a PM a little bit, which I think takes a little bit of a…
… So for example, our engineering team at Figma, whenever we do a retro or postmortem, we do this thing called five why's. And it's the idea behind it, it's like, well, why did this happen, outage happen, okay, and why did that thing…
As it relates to five whys, it's more when something went wrong. But I do think we have a retro culture, [inaudible 00:22:24], where there's always opportunity to make things better.
… we sort of asked the five whys, we dug in to why people wanted this thing, and we found out that no one was actually delivering the roadmap in the timeframe that they were saying t...