Slack

Slack I think is a good example that I remember using Slack for the first time the little delightful animations and these little funny quotes and they ende...

… And here's this new messaging software called Slack, and they're trying to reach new customers. And gosh, switching to Slack is an even bigger hassle than switching to your email address because everyb...

… One crazy thing about Slack is people in Slack don't actually use email internally. It's like all in Slack.

… He was the first product manager at Slack and spent over 10 years in tech before transitioning into coaching. His core focus with leaders is to help them learn how to ask for what they want.

… And that thing, which had no name at the time, now gets a name which is searchable log of all company knowledge, which is Slack. " When what we ...

… (01:09:08): And we're all familiar with Apple putting the Welcome IBM ad in the New York Times, and then Slack doing the same thing with Microsoft and the Ballmer iPhone comments. None of those were true discussions of the technical…

… you truly build a self-serve product, you can either never have a sales team or Slack defer it or Canva really defer it. Canva didn't really build a sales team until they were well north of 500 million in revenue because it's epic self...

… you react and respond there is going to be different than in a tool that's designed to get you responding as fast as possible, like an email inbox or Slack. (01:26:16): So just have a conversation about that.

… "Oh, let me just scroll that Slack channel. What's everybody at the office doing?

… (00:01:20): In his day job, he is an elementary school teacher and on the side teaches both individuals and teams at companies like Slack, Amazon, Lego, and Salesforce. The skill of storytelling and public speaking through his company…

Next up is Noah Weiss, Chief Product Officer at Slack.

… Slack famously started as a game called Glitch. Box apparently started as a box to put photos and content in on Facebook.

2 million a year for this? Wait, wait a second, I can pay less than 1,000 bucks once for this.

… We did it in a certain way at Calendly, which I drew a rig together through workflows and Slack, and then having individuals triage those things. And if you can do that hard and at industry, I'll talk a little bit about how to do it.

… You don't need a person to teach you how to use even Slack to some example. Like Slack is extremely intuitive.

… These were companies like Figma and Slack. We were already using Stripe for payments, but had these subscriptions, business models, and we figured that there were going to be many more of the...

… Is Slack really that much better than Microsoft if the Microsoft one is free with all of our other purchases? It's tough.

I've heard stories from Slack of just showing message limits and how big of an improvement on conversion rate it had. I've had it firsthand at SurveyMonkey where just adding consistent EUI across all of the paid triggers that were that…

… that you touched on here is, and I talk about this a bunch, that one of the benefits of working at a large company like Google, like Slack, is that you have access to a ton of real examples of strategy documents and vision documents and…

… previous to this, I spent almost four years as the director of product for a team called Lifecycle at Slack that is effectively a growth team. We're responsible for the self-service business at Slack all the way from first sign up, first…

… (29:42): Now to be fair, Slack with their magic link, did a cool thing with the forgot password flow. That was a nice innovative thing that I think moved the industry forward.

… The business version of this is Slack. You sign up for Slack, you invite all your friends or all your coworkers, then you even invite all your vendors via Slack Connect.

… little harder to see the common threads that's really what we're trying to do but all these companies stripe fabulous shopify you know look it's what slack has done even props to spotify they've been able to hold their own against apple…

… It's funny, especially now, many years later, but Slack internally in 2015 kind of timeframe, it wasn't totally clear to people that the social aspect of Slack wasn't something that was important or meanin...

… uth Loops but it's the redefinition of the user-centricity that is driving it and you have so many examples of it I think some of the famous ones are slack slack just blew away through Enterprise because they built for users not for…