Practice

Survey customers who signed up 3-6 months ago

Target customers recent enough to remember life before the product

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Practice

Survey customers who signed up 3-6 months ago

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Context

interviews

Transcript mentions

  • So generally, we say that's in the three to six-month range. Because if you go to somebody that's been your customer for two years, they're just going to fill answers with what they think might have been going on in their life.